Cannabis Delivery FAQs – Canada

Have questions about ordering cannabis online? You’re in the right place. This FAQ hub covers legality, shipping, payments, product safety, and more. If you don’t find your answer here, feel free to Contact Us.

Friendly asked questions

Ordering & Legality

Is CannabisDelivery.ca legal?

Yes. We are licensed under Health Canada and operate fully within Canadian cannabis regulations.

Can I order cannabis from other provinces?

Cannabis sales are regulated provincially. You can only order from licensed providers in your province.

Do you deliver to PO Boxes?

Yes. We deliver to every address and PO Box in Canada using secure and discreet packaging.

What cannabis products can I order online?

We offer flower, pre-rolls, vapes, edibles, concentrates, and more – all licensed and lab tested.

Will CannabisDelivery.ca expand to new provinces?

Yes. We aim to expand nationally. Updates about new provincial licenses will be published on our site.

Shipping & Delivery

How much does delivery cost?

Same-day cannabis delivery in Calgary is $9.99, free on orders over $99. Mail order cannabis delivery is $14.99, free on orders over $199. Both have a $50 minimum purchase.

How long does delivery take?

Most orders arrive within 1–5 business days depending on your location. Orders placed before 3 PM local time ship the same day.

How will my order be packaged?

All orders are packaged discreetly and securely to protect your privacy.

What if my package doesn’t arrive?

We guarantee delivery or your money back.

Payments & Security

What payment methods do you accept?

We accept secure online payments including credit cards.

Is checkout safe?

Yes. Our site uses encrypted checkout to protect your personal and payment information.

Will my information be shared?

No. Your information is private and never shared with third parties.

Licensed vs Black Market

Why should I avoid unlicensed cannabis websites?

Illegal sites may sell contaminated products, steal your data, or fail to deliver. Health Canada and provincial authorities regularly warn about unsafe online cannabis sources.

Is illegal cannabis dangerous?

Yes. Contaminated cannabis can contain mold, pesticides, or harmful substances.

What makes licensed brands safer?

Licensed brands follow Health Canada regulations, lab testing, and standardized packaging.

Products & Brands

Are the brands you carry licensed?

Yes. Every brand on our menu is licensed under Health Canada and lab tested.

Do you add new cannabis brands over time?

Yes. We regularly expand our menu with new licensed brands.

Can I order craft cannabis brands?

Yes. We offer both craft and nationally recognized licensed cannabis brands.

Customer Support

What if I need help placing an order?

How do I track my order?

You’ll receive a Canada Post tracking number as soon as your order ships.

Can I suggest a product or brand?

Yes. Reach out through our Contact Page – we welcome suggestions.

Reviews & Customer Feedback

Are your reviews real?

Yes. All reviews are verified from real customers who purchased through CannabisDelivery.ca

How many reviews do you have?

We have thousands of verified customer reviews, making us one of Canada’s most trusted cannabis delivery providers.

Can I leave a review after ordering?

Yes. Every verified customer can share feedback to help others shop with confidence.

Opening Times

When can I place an order online?

Online ordering is available 24 hours a day. Orders placed before 3 PM MST ship the same day.

When does customer support respond?

Support operates during standard business hours. Messages received after hours are answered the next business day.

Are there holiday shipping changes?

Carriers may have delays on holidays or peak periods. Order early and watch your tracking for updates.

Do store hours affect mail order?

Mail order is processed independently of storefront hours. Fulfillment follows our shipping cutoffs listed above.

Licensed cannabis delivery is safe, secure, and guaranteed. Ready to order?